The calls list

The Calls page lists every analyzed call, newest first.

Columns

Column	What it shows
Date	When the call happened.
Manager	Who took the call.
Type	The call type (primary sales, brief, etc.).
Rank	The lead rank — 🔥 Hot, 🌡 Warm, ❄️ Cold, ✗ Unqualified.
Links	Quick actions: ▶ Play the recording, or open the lead in your CRM.
Score	The 1–5 quality score, color-coded.
Fail	A 💀 marker if the call hard-failed.

Filtering & search

Use the filters to narrow the list:

• Manager — one agent's calls.
• Call type — primary, brief, etc.
• Lead rank — hot, warm, cold, unqualified.
• Hard fail — only the failed calls.
• Date range — any period.

You can also search by name or email.

Opening a call

Click a call to open its full analysis (see The call view). Or use the inline ▶ to jump straight to the audio.

tip

The Fail column (💀) is your fastest path to problems — filter by hard fail to see every call that needs immediate attention.