What is e9Kontrol
e9Kontrol is the AI platform that watches every sales call so you don't have to.
Most sales teams can only review a handful of calls by hand — a fraction of one percent of what actually happens on the phones. e9Kontrol connects to your CRM, pulls every recording, and turns each one into a clear, actionable review in minutes.
The problem it solves
Manual call quality control is slow, subjective, and expensive:
- You hear 1 call out of every 100 — and usually the wrong ones.
- Coaches rely on memory and gut feeling, not data.
- Problems surface weeks later, after a bad pattern has already cost you deals.
- Hard failures — missing a mandatory disclosure, insulting a client — go unnoticed.
e9Kontrol replaces all of that with a system that never misses a call, never gets tired, and scores every conversation against your rules.
What e9Kontrol does
- Analyzes 100% of your calls, automatically. No manual listening, no sampling.
- Scores every call from 1 to 5 against the playbook you define — down to six sales stages and 18 sub-skills.
- Finds violations, objections, and coaching opportunities — and tells you exactly what to improve.
- Flags hard fails and low scores in real time — on screen and in Telegram.
- Reads what the client actually meant — stated vs. true intent, sentiment, and lead temperature.
Why teams choose it
| You need | e9Kontrol gives you |
|---|---|
| Coverage | Every call reviewed, not a random sample. |
| Consistency | One objective standard for the whole team. |
| Speed | Results in minutes, not days. |
| Coaching | Concrete, per-agent improvement plans. |
| Risk control | Instant alerts before a bad call becomes a compliance problem. |
What you get
- A live dashboard with team-wide trends, rankings, and risk.
- A call-by-call breakdown — score, call story, violations, objections, and coaching.
- A Risk Zone that surfaces the calls that need attention first.
- A QA Playbook you can tune to your sales process — or generate automatically with the Smart Playbook.
- Telegram alerts so problems reach you the moment they happen.
Who it's for
- Sales managers who want visibility over every conversation.
- QA leads who need consistent, objective evaluation at scale.
- Company owners who want to protect revenue and compliance.
Ready to start?
- See how it works — the four-step pipeline.
- Follow the onboarding checklist.
- Or browse the full feature list.
tip
New here? Start with How it works, then follow the onboarding checklist.