Charts

The dashboard's charts show how your team performs over time and by stage.

Score trend

How the average score changes over time. A rising line means the team is improving; a falling line needs attention.

Stage performance

How the team scores at each of the six stages. A weak stage (e.g. Objections handling) tells you exactly what to coach next.

Call mix

The distribution of dispositions — how many calls closed, booked appointments, or ended in rejection.

tip

Pair Stage performance with Coaching focus: coach the weakest stage across the agents who need it most.