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Lead field filters

Lead field filters let you narrow which calls are analyzed based on the values in your CRM lead fields.

How it works​

For each filter you add, pick a field and a value:

  • Field — a lead field in your CRM (e.g. Product, Source, Country).
  • Value — the value that field must have for the call to be analyzed.

A call is only analyzed when its lead matches all of your filters.

Examples​

FieldValueEffect
ProductSubscriptionOnly analyze leads interested in the subscription product.
CountrySpainOnly analyze Spanish leads.
SourceInboundSkip outbound cold-call leads.

Why use it​

  • Focus — analyze only the calls that matter (a specific product, region, or lead source).
  • Cleaner data — exclude leads that aren't part of your current campaign.
  • Less noise — fewer irrelevant calls in your dashboard and Risk Zone.
tip

Combine field filters with pipeline statuses for precise control — e.g. analyze only Qualified leads with Product = Subscription.