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Smart Playbook

Company Settings — Smart Playbook tab

The Smart Playbook tab drafts a QA playbook for you automatically.

How it works

  1. Add input — paste a sales script, company document, or notes; and/or upload up to 5 recordings of good sales calls.
  2. Generate — e9Kontrol drafts a playbook from your input (takes a few minutes).
  3. Review — the draft appears in the tab. Click Load into editor to copy it into the tabs below.
  4. Edit & save — review and adjust the draft, then Save.

Best practices

  • Paste your real sales script or talk track — the draft will mirror how you actually sell.
  • Upload recordings of your best calls, not average ones — the draft should encode what good looks like.
  • Always review before saving: the draft is a starting point, not a finished playbook.
note

The draft is department-scoped, like the rest of the playbook. Loading a draft marks it as unsaved until you review and Save.