Roles at a glance
e9Kontrol has three roles that control what each person can do.
| Role | In one line |
|---|---|
| Company Admin | Full access — the account owner. |
| Head of ROP | Views everything, and configures the playbook + CRM. |
| Manager | Views calls and analysis only. |
Quick guidance
- Give Company Admin to the person who manages the account and billing.
- Give Head of ROP to your QA/sales lead so they can tune the playbook.
- Give Manager to everyone who just needs to review calls and coaching.
For the full permission matrix and details, see Roles & permissions.
tip
The first person who registers is automatically the Company Admin. Additional users can only be Manager or Head of ROP.