Department settings

Each department has its own pipeline, playbook, and alert settings.

Pipeline

Choose which CRM pipeline this department analyzes — useful when different teams handle different pipelines.

Playbook

The scoring rules. These are the same tabs as Company Settings, but scoped to this department (see Company Settings).

Alerts

Which Telegram chats receive this department's alerts.

tip

Department settings override company settings. When you open Company Settings inside a department, you're editing that department's copy.